Golden Terms of Service

These terms are an agreement between you and Golden Tech Holdings LLC ("Golden," "we," "us"). They cover the Golden app and the website at golden.fit (together, "Golden"). By creating an account or using Golden, you agree to them. If you do not agree, please do not use Golden.

We have tried to write these terms in plain language. Please read them, especially the parts in bold.

The short version

• Golden helps you build healthy daily habits and rewards you with points. Gift cards are limited and never guaranteed.
• Golden is not medical care and does not give medical advice. Check with your doctor before starting a new exercise or changing your diet or sleep, especially if you have a health condition.
• You must be 18 or older and live in the United States.
• Play fair: points and rewards are for your own real activity.
• You can stop using Golden and delete your account at any time.

1. Golden is not medical care

Golden is a wellness program. It does not diagnose, treat, cure, or prevent any disease or condition. Nothing in Golden is medical advice, and Golden does not replace your doctor or other health professional.

Golden's tips, lessons, and goals are general information about everyday habits like walking, sleep, food and drink, and staying connected. They are not tailored to your health.

• Talk with your doctor before you start a new activity, especially if you have a heart condition, high blood pressure, diabetes, joint problems, a recent illness or surgery, or take medicine.
• Stop and get help if you feel chest pain, dizziness, shortness of breath, or any pain during an activity.
• In an emergency, call 911. Golden cannot respond to emergencies.
• You decide what activities are safe for you, and you do them at your own risk.

2. Who can use Golden

You may use Golden if you are at least 18 years old, live in the United States, and can agree to these terms. Golden is designed for adults 55 and older, but anyone 18 or older is welcome.

3. Your account

• Give us accurate information, and keep your sign-in method (your email, or your Apple, Google, or Facebook account) secure. You are responsible for what happens in your Golden account.
• One account per person. Please do not share your account or create more than one.
• Tell us right away at To be decided: support email if you think someone else is using your account.
• You can delete your account at any time in the app under Profile. To be decided: confirm the menu path once account deletion ships.

4. Health sync

If you choose to connect Apple Health or Health Connect, Golden reads your steps, workouts, and sleep to count your activity. The Privacy Policy explains exactly what Golden reads and how it is used. You can disconnect at any time.

Golden counts what your phone or watch records. Those devices are not always accurate, and we are not responsible for what they measure or miss.

5. Points and rewards

You earn points for activity you log or sync, and points move you up levels. Golden also gives out a limited number of digital gift cards. The Rewards Terms explain how points, levels, and gift cards work, and they are part of these terms.

In short:

• Gift cards are limited and never guaranteed. Each month we set aside a limited number. When you reach a new level you may claim one if any are left that month. We may also choose to give gift cards to members at our own discretion. Reaching a level, earning points, or using Golden does not entitle you to a gift card.
• Points are not money. They have no cash value, cannot be sold, bought, exchanged for cash, or transferred to another person, and are not your property.
• Earn them honestly. Points must come from your own real activity. Typing in activity you did not do, using fake data, using more than one account, or abusing referrals is not allowed.
• We may correct mistakes. If points or a gift card are given in error, or through cheating, we may remove the points, cancel a gift card that has not been delivered, or close the account.
• We may change the program. We may change how points are earned, how many gift cards are available, their value, or pause or end gift cards at any time.

6. Using Golden fairly

Please do not:

• Break the law or use Golden to harm anyone
• Pretend to be someone else
• Cheat to earn points or rewards, including with automated tools, fake health data, or multiple accounts
• Try to get into parts of Golden, or other people's accounts, that you are not allowed to
• Interfere with how Golden works, overload it, or copy it with automated tools
• Copy, resell, or reverse-engineer Golden, except as the law allows

If you break these terms, we may suspend or close your account. Where it is fair to do so, we will tell you why first.

7. Your content

Some of what you put into Golden is yours, like notes you add to an activity. You keep ownership of it. You give us permission to store and use it only to run Golden for you, as the Privacy Policy explains.

If you send us feedback or ideas, we may use them to improve Golden without owing you anything.

8. Our content

Golden's app, website, lessons, design, and name belong to Golden Tech Holdings LLC or our licensors. We give you a personal, non-transferable permission to use Golden for your own wellness while these terms are in effect.

9. Other services

Golden works with services run by other companies, such as Apple, Google, Facebook, app stores, and the partner that delivers gift cards. Their own terms and privacy policies apply to your use of them, and we are not responsible for them.

10. Messages from Golden

We send messages needed to run your account, such as sign-in codes and reward confirmations. Reminders, tips, and news are optional, and you can turn them off in the app or with the unsubscribe link in any email.

11. Changes to Golden and to these terms

Golden will change over time. We may add, change, or remove features.

We may update these terms. If a change is important, we will tell you in the app or by email before it takes effect. If you keep using Golden after the change takes effect, you accept the new terms. If you do not, you can delete your account.

12. Ending your use of Golden

You can stop using Golden and delete your account at any time. We may suspend or close your account if you break these terms, if the law requires it, or if we stop offering Golden. If we stop offering Golden, we will give you reasonable notice. Points and any unclaimed gift cards end when your account closes. Sections 1, 7, 8, and 13 to 16 continue after your account closes.

13. Disclaimers

We work hard to make Golden useful and reliable, but we provide it "as is" and "as available." To the extent the law allows, we make no promises that Golden will always be available, free of errors, or right for your health or goals, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Some states do not allow these disclaimers, so some of them may not apply to you.

14. Limit on our responsibility

To the extent the law allows, Golden Tech Holdings LLC is not responsible for any indirect, incidental, special, or consequential damages, or for any injury that results from an activity you choose to do. Our total responsibility for any claim about Golden is limited to the greater of $100 or the amount you paid us in the 12 months before the claim.

Nothing in these terms limits responsibility that the law does not allow us to limit, such as for our own gross negligence or intentional wrongdoing.

15. Disputes

If you have a problem with Golden, please contact us first at To be decided: support email. Most concerns can be solved quickly that way.

These terms are governed by the laws of the State of To be decided: state of the LLC, without regard to its conflict-of-law rules. Any claim that cannot be solved informally may be brought in small claims court, or otherwise in the state or federal courts located in To be decided: county, state, and you and we agree to those courts' jurisdiction.

16. Other terms

• These terms, the Rewards Terms, and the Privacy Policy are the whole agreement between you and Golden.
• If any part of these terms cannot be enforced, the rest still applies.
• If we do not enforce part of these terms right away, we can still enforce it later.
• You may not transfer your rights under these terms. We may transfer ours as part of a merger or sale of our business.

17. Apple App Store

If you downloaded Golden from Apple's App Store:

• These terms are between you and Golden Tech Holdings LLC, not Apple. Golden, not Apple, is responsible for the app and its content.
• Apple has no obligation to provide support or maintenance for the app.
• If the app fails to meet a warranty that applies, you may tell Apple, and Apple may refund the price you paid for it, if any. Apple has no other warranty obligation for the app.
• Golden, not Apple, is responsible for handling any claims about the app, including product liability claims, claims that the app does not meet a legal or regulatory requirement, and consumer protection claims.
• If anyone claims the app infringes their intellectual property, Golden, not Apple, is responsible for dealing with it.
• You confirm that you are not in a country under a U.S. government embargo and are not on a U.S. government list of restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Contact us

Golden Tech Holdings LLC To be decided: mailing address To be decided: support email · privacy@golden.fit